That is why after I'm done using a service, I delete my account there Lets say that you get hacked one day and my data is still in your database I care about my privacy and do not wish there to be any of my data on your servers It doesnt matter that you dont have access to it. I am sorry but as the account has been cancelled so you dont have to worry about your data as we do not have any access to it Is there anything else I can help you with today?Ĭan you stop copy pasting like the last person I talked with and instead talk with me like a human being?
I can confirm that your TotalAV account has been fully cancelled and no further payments will be taken.Īn email confirming the same has been sent to you
Sure I will review your accountIn order for me to verify your account could you provide me the following information?- Your Full Name- The email address used when you signed up to TotalAV I do not wish for any more of my personal date to remain on your servers So, as stated before: I want you to completely erase my account from your database I hope you will be able to provide better service Hey Ricky, I had a conversation with one of your agents a good week ago, but she decided to hang up on me. Hi //My Name//, Thank you for contacting TotalAV chat support, you are speaking with Ricky.Apologies for the inconvenience caused to you I will surely help you out with this. I edited it a bit to make it more readable without the positioning it had in the mail and I removed my personal info and an Endgame Spoiler (you are welcome). For most other services there usually is an option to just do it yourself, but no no no, in this one, you have to contact CS for them to do it for you (Spoilers, they wont). So yeah, here we are, I am contacting CS again, asking them to delete my damn account from their DB. Here is something I wish to clarify upfront: I have stopped using TotalAV a good 4 months ago, even tho I unsubbed from their mails directly after I still got em up until I contacted CS last week or so, sadly I didnt get the email with that one, even though I requested it.
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